Two of three Round tables held More...
Tomorrow Is Too Long to Wait for Inclusion
The Biggest Barriers to Inclusive Education More...
International Day of PWDs
Inclusion matters: access and empowerment for people of all abilities More...
29 Ways to Describe a Disability to Someone Who Doesn’t Understand It
Describing a disability, disease or disorder to someone who doesn’t understand More...
CIL Serbia realised another PA training
Accredited program for PA training was held More...
Rights and reality: disabled people’s experiences of accessing goods and services
14 April 2010
The report examines disabled people’s experiences of accessing goods and services, and examines the extent to which disabled people have been able to enforce their rights through the Disability Discrimination Act (DDA). The report also makes recommendations as to how the new Equality Act (which will replace the DDA) can be implemented to make sure that it works effectively for disabled people.
The report is based on a survey of more than 1000 disabled people conducted for Leonard Cheshire Disability by Ipsos MORI, as well as in-depth interviews with a number of disabled people conducted by LCD. Key messages from the report include:
- 40% of disabled people say that they have experienced difficulties in accessing goods and service in the last year, and nearly a quarter (23%) say they have faced discrimination
- Whilst some businesses have made real improvements, many are still not fully accessible and are actually missing out on income by not making sure that their services are available to all potential customers
- Disabled people aren’t always aware of what their rights are (71% had either never heard of the Disability Discrimination Act, or knew little about it), and when they do challenge discrimination just 9% said that the business involved had actually made improvements to the way in which their services are delivered to disabled people
- Just 1% of those who had experienced discrimination actually attempted to take legal action
- Barriers to taking cases included the potential cost and time implications of taking a case and a lack of information and support
- Improving awareness among disabled people of their rights through the new Equality Act
- Making sure that there is enough legal support for people who do face discrimination
- Making sure that businesses are aware of all the evidence that suggests that making reasonable adjustments is not only a legal requirement, it is also good for business
- Making it easier for disabled people and businesses to improve accessibility without having to go to court by setting up an Ombudsman type service to help make judgements on cases, or developing special ‘Equality Tribunals’ to take cases.
SEMINAR IN NIKSIC, MONTENEGRO
CIL in Belgrade too
We have our lives back
JOBS FOR ALL
MD persons continue hunger strike
Call for 140 financial support for 140 students with disability
Council of Europe calls for deinstitutionalisation of children with disabilities
NOTHING ABOUT US WITHOUT US: THE EUROPEAN PARLIAMENT DRIVES FORWARD DISABILITY RIGHTS
“Incredible stories of invisible lives” exhibition in Uzice
Draft of Law on Social Protection
30 years United Nations Convention on the Elimination of All Forms of Discrimination against Women
Opening Conference of the European Year for Combating Poverty and Social Exclusion,
The sky's the limit for disabled athletes in Serbia
CRPD Ratifications reach 76
Round table "Development the advocacy capacities of organisations of persons with disability in Serbia"
With Parthership Towards Development
FREE OUR PEOPLE NOW!
COMMEMORATING THE INTERNATIONAL DAY FOR THE ELIMINATION OF VIOLENCE AGAINST WOMEN
Center for Disease Control and Prevention, USA
Persons with disability in politic life everywhere
ENIL has 777 members in Facebook
Disability and policy
„Love and Kindness“ Fund
Women with disability
„A Midnight Summer Dream“
Court Cases filed in the Name of Persons with Disability
Freedom Drive 2009 - Demands
INFORMATION FOR PEOPLE WITH DISABILITIES ABOUT H1N1 VIRUS
My world has changed – two stories in one
European Citizen Award
Not just a pretty Facebook
First deaf Member of Parliament is sworn in
Letter to Prime Minister Cvetkovic
PA Service in Leskovac too
International Day of Persons with Disabilities - 3 December 2009
New TV broadcast
Malta: MOTE - My Opinion My Vote
Access to persons with disability
„CLOSER TOGETHER“ PROJECT
SERBIA RATIFIED UN CONVENTION
Court case dealing with UN COnvention in Germany
WHY SHOULD EUROPE INCREASE THE MATERNITY LEAVE?
Learning disability genes found
Poland: Disabled People Excluded from EU Elections
International Autism Day
Coucil for persons with disability
My right to be healthy
International Day of Rare Diseases
PERSONAL ASSISTANCE BILLS
Disability Equality: Promoting Positive Attitudes
SERVICE IN JAGODINA
White House launched a new website today and disability issues are highlighted under the Agenda heading
Conference on Cooperation for Improvement of Disability Policy in Serbia
Workshhop on CRPD
First Committee of Experts on Disability Rights Convention Elected
GREAT SUPPORT TO ANTONIJEVIC FAMILY
Parking for everyone
Electoral rights for PWDs in Albania
The ways of integration
Finding a College That Suits Students “With Special Needs”
Another silver medal for Serbia
The Annual march for Disabled Visibility in Madrid
Good Practise/Bad Practice
UN Convention on the Rights of Persons with Disabilities (CRPD)
Free our People!
All... but not retard.
European Day of Disabled People 2008
Parents' fury at 'Down's Syndrome dolls'
Eurobarometer on discrimination
Less sex, less fun
Coming Soon, a Braille Silver Dollar
Roads to integration
Disability proves no barrier to Olympic inclusion
Media and Disability
Media and disability
Are there any changes in preparations for Paraolympics?
U.N Issues Stamps to Commemorate Disability Treaty
Beijing 'sorry' for offending disabled
Government unveils new package for disabled children
China Sets Gold Standard in Offending Disabled
Way to Independence
Wishes could come true
Seminar on reforms of social protection system
National Conference on Gender Equality
Mobility International Seeks Young Adults
Wal-Mart settles with applicant with disability [USA]
First Contestant with a Disability to Compete for Miss USA Title
INFO - CENTER
INACCESSIBILITY IS DISCRIMINATION!
UN Convention on PWDs rights
Conference on National strategy for Youth
Bits and pieces from Slovenija
Meeting with Bozidar Djelic
Focus group “Social services for PWDs“
SHARE SEE Grantee Training
Make a date
It's Okay to Stare... Then Engage a Question!
Sombor hosted workshop "sex, gender, disability"
Dancing Beyond Disability
Seminar HUMAN BEING AND ITS ENVIRONMENT
Project From Alternative to Standardisation
The regional group of experts in social service provision for people with disabilities
Youth Regional conference
Are we going to Europe?
Disability Guide to Disneyland Paris
POI Conference "From cause to the result: New approaches towards disability"
Open Letter to the Government, Members of National Assembly Competent Institutions and Policy Makers
Centre plan for disabled actors
An Autistic Dream
MEETING ON DISABILITY ISSUES IN SERBIA
A PARAGIDM SHIFT FROM 'CHARITY' TO 'RIGHTS AND DIGNITY'
New Visa rules
Disabled rights champion honoured
Map of the World
Serbia is going to sign UN CRPD
WORKSHOP IN CAIRO
Seminar on Women with Disabilities
Adaptation of living environment for Persons with Disabilities
Program „Contact Organisations from the Civil Society”
Community Living for Disabled People Must Be Made a Priority
Celebrating 3rd December
Celebrating the 3rd December 2007
FILM FESTIVAL OBSERVING 3 DECEMBER
National Umbrella Organisation mark 3rd of December
ENDING OF SHARE SEE TRAINING PROGRAM
SHARE SEE IV MODULE – NISKA BANJA
IMPORTANT DAYS TO CELEBRATE
To Ministry of Labor and Social Policy
SHARE SEE training in Predejane
Recognising the Rights of Girls and Women with Disabilities
SHARE SEE IV MODULE IN SMEDEREVO
Creation the Local Plans of Actions in Disability Area
SHARE SEE IV MODULE – BELGRADE
TODAY IS THE DAY OF UN
Goodbye mouse hello voice controls
INTERNATIONAL DAY OF POVERTY REDUCTION
ADA RESTORATION ACTION CENTER
WHERE IS SERBIA
Disability Rights Treaty on Verge of Making History?
The Days of European Heritage in Belgrade, 20-30 of September
Council of Europe in Zagreb
Virtual interpreter turns speech into sign language
Strasbourg Freedom Drive